FAQ

Frequently Asked Questions


Tracking My Order


Once your package has been processed and shipped, you will receive an email from us with tracking information.


Canceling or Changing My Order


Orders are final and cannot be canceled or changed once placed.


Changing My Shipping Address


The shipping address cannot be changed after placing an order. We will only ship to the shipping address you entered when you initially placed the order.


Exchanging My Order


Please see our full exchange and return policy.


Shipping Costs

Shipping costs are non-refundable. The original shipping cost will be deducted from your refund.


Final Sale

All sale items or limited-edition items are considered final sales and are non-refundable.